Privacy Policy

Last updated: December 2024

1. Introduction

Corrin Data and Systems ("we", "our", or "us") operates the Guardian Lone Worker platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lone worker safety monitoring service.

2. Information We Collect

We collect information necessary to provide our lone worker monitoring service:

  • Personal Information: Name, email address, phone number, and employer details
  • Location Data: GPS coordinates and what3words locations during active monitoring sessions
  • Session Data: Check-in times, session duration, and alert history
  • Device Information: Device type, operating system, and app version

3. How We Use Your Information

Your information is used solely for:

  • Providing real-time lone worker monitoring services
  • Transmitting alerts and location data to designated Alarm Receiving Centres (ARCs)
  • Enabling employers to monitor worker safety sessions
  • Generating compliance and audit reports
  • Improving our service and technical support

4. Data Sharing

We do not sell, trade, or share your personal data beyond what is strictly required for the operation of the Guardian Lone Worker service. Data is shared only with:

  • Alarm Receiving Centres (ARCs): Location and alert data is transmitted to designated monitoring centres when alerts are triggered or during active sessions as configured by your employer
  • Your Employer: Session data and reports are accessible to authorised personnel within your organisation
  • Emergency Services: In the event of an SOS alert, relevant information may be passed to emergency services via the ARC

5. Data Retention

Session data and location history are retained for the period specified in your organisation's service agreement, typically for compliance and audit purposes. You may request deletion of your personal data by contacting us, subject to any legal retention requirements.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmission is encrypted using industry-standard protocols.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through the contact form on our website or via your organisation's designated administrator.